Dial-Up Networking (DUN) is a Windows feature that lets your computer connect to the Internet, using a modem and a phone line. The steps below show how to configure your Dial-Up Networking connection. Before you start, you will need to select a local Arctic.net dial-up number.

The process below will create a connection icon in your Dial-Up Networking folder. You may wish to make more than one connection icon (for example, you may want a list of alternate numbers to call, or your computer may be portable and you wish to dial in from more than one location). Just repeat the steps below for each phone number.

Step 1:  Double click on the My Computer icon located on your desktop.

Step 2:  Double click on the Dial-Up Networking icon.

Step 3:  Double click on the My Computer icon.

Step 4:  Type a name for the computer you are dialing into. You can type in whatever you want, but typing in "arctic.net" or "telalaska" will be helpful to our staff if you ever need to call us for technical support. If you are setting up connections for several different phone numbers as described above, you may wish to include the number in the connection name so you can easily identify it later - for example, "arctic.net - 555-1212".

Step 5:  Type in your area code and the local access number you will use to connect to us.

Step 6:  Click on Finish. The connection is made and a new icon is added to your Dial-Up Networking folder.

Step 7:  Editing the Properties of the connection.

The first part of building the connection is done. With your right mouse button, click on the icon you just created; a small menu should pop up. With your left mouse button, click on Properties.

Step 8:  The following screen appears. Click on the Server Types tab.

Clicking on the Configure button will take you to the Advanced Connection Settings (modem properties) window. It should look like the picture below, but if there are already entries in the 'Extra Settings' area, you should leave them in there. Click OK in the Advanced Connection Settings window when finished.

Step 9:  Make sure that only the 'Enable software compression' and 'TCP/IP' options are checked.   Typically, you will have to uncheck 'Log on to network,' 'NetBEUI,' and 'IPX/SPX Compatible.' The screen should look like the picture below. When you are done, click on the TCP/IP settings button.

Step 10:  Click the 'Specify name server addresses' button and enter the Primary DNS number, 198.51.13.3, and the Secondary DNS number, 198.51.13.2. Also, make sure both checkboxes at the bottom are checked. The screen should look like the picture below. When you are done, click on the OK button and then click OK again. You will be put back in the Dial-Up Networking folder. You should now be ready to use Dial-Up Networking.